About this course

Outlines:

• Definition of design thinking 
• Design thinking phases 
• Empathy Map
• Design Thinking can be applied to a wide range of problems, from physical products to services, processes, and systems
• Design Thinking can be used by individuals, teams, and organizations to create user-centered solutions that meet the needs of their customers and stakeholders

Benefits:

• You can develop new products that meet customer needs and drive revenue by using a user-centric and solutions-based approach
• You can enhance your creativity and problem-solving skills by using a systematic process that involves empathy, ideation, prototyping, and testing
• You can build a culture of innovation in your organization by empowering your employees to explore new ideas, collaborate on diverse teams, and consider new ways of getting work done
• You can reduce the risk of failure by testing prototypes with users early and often and iterating based on feedback
• You can gain a competitive edge by designing products and services that address real, human needs and create value for customers